TECHNICAL COMMUNICATIONS
I have developed installation instructions, online help, policies and procedures, product configurations, process models, project proposals, reference guides, style guides, technical training, and user manuals. Authoring tools have included Microsfot Word, Adobe InDesign and FrameMaker, RoboHelp, and Madcap Flare. I have also worked on several online help projects in straight HTML and CSS.
- Detailed Methodology
- Email and Internet Security White Paper
- Hydrosim Section 1
- Navitor Universal Scenarios
- Navitor-Staples Use Case Scenarios
- Premium Concept Guide
- Provider Portal User Guide
- Security Basics White Paper
- Service Management Principles White Paper
- Summary Methodology Final
- VTA Technical Requirements Use Cases
- VTA Use Case Requirements
- WebForms Reference Guide
